Refund Policy

Last updated: May 10, 2026

At Traceify AI, we are committed to providing high-quality AI-powered intelligence reports. Please read our Refund Policy carefully before making a purchase.

✅ When You Are Eligible for a Refund

Your payment was successful but the Report was not generated due to a technical error on our side.
You were charged twice for the same order (duplicate charge).

❌ When You Are NOT Eligible for a Refund

Once the Report has been generated and made accessible to you — regardless of whether you viewed it or not.
If you are unsatisfied with the content — Reports are based on publicly available data and accuracy cannot be guaranteed.
If you changed your mind after completing the purchase.
If the Report did not contain specific information you were looking for — data availability varies by individual.
If you purchased the wrong plan or entered incorrect search information.
If your account was suspended or terminated due to a violation of our Terms of Service.

How to Request a Refund

If you believe you are eligible for a refund, please contact us within 7 days of your purchase:

Email: support@traceify.tech
Include your Order ID and reason for the refund request
We will review your request and respond within 3 business days

Refund Processing Time

Approved refunds will be processed within 14 days to the original payment method used during purchase.

Agreement

By completing a purchase on Traceify AI, you confirm that you have read, understood, and agreed to this Refund Policy. This policy forms part of our Terms of Service.

Contact Us

For any refund-related questions:

support@traceify.tech